FAQs

What time does Tollgate open? What time does Tollgate close? What are Tollgate opening times?

8am - 8pm Monday - Saturday 10am-4pm Sunday

8am - 8pm Monday - Saturday 10am-4pm Sunday

Does Tollgate hire mobility equipment? Can I hire a wheelchair? Are there any mobility scooters at Tollgate?

No

No

Does Tollgate have a vistors code or code of conduct?

No

No

Are there any jobs/vacancies in Tollgate? Where can I find careers information for Tollgate?

Vacancies for jobs in the shops within Tollgate are displayed in the Jobs section of the website. You can also contact the retailers directly.

Vacancies for jobs in the shops within Tollgate are displayed in the Jobs section of the website. You can also contact the retailers directly.

Does Tollgate have any banks? Are there cash machines in Tollgate? Where are the cash machines in Tollgate?

There is a cash machine located outside the Customer Service Hub behind Costa.

There is a cash machine located outside the Customer Service Hub behind Costa.

Does Tollgate have Wifi? Is Wifi free at Tollgate?

Yes, there is a free Wi-Fi service available.

Yes, there is a free Wi-Fi service available.

Does Tollgate have click and collect?

Please check the Click & Collect section of the website.

Please check the Click & Collect section of the website.

What's on at Tollgate? What events are on at Tollgate? Is there any entertainment at Tollgate?

Please check the What's On section of the website.

Please check the What's On section of the website.

Does Tollgate have any gift cards? Where can I get gift cards at Tollgate?

No

No

Is there a store / mall guide or map online? Can I download a store guide online?

Yes, there is a map on the website.

Yes, there is a map on the website.

What shops / brands / stores are at Tollgate?

Please check the shops page on the website

Please check the shops page on the website

What women's / men's /fashion shops are at Tollgate?

There is a Next.

There is a Next.

What baby facilities are there at Tollgate? Does Tollgate have any baby changing facilities? Is there a parent and baby Room?

There are baby changing facilities in the management hub, between Wren and Costa.

There are baby changing facilities in the management hub, between Wren and Costa.

Are there disabled changing facilities at Tollgate?

No.

No.

Are there places to warm a baby bottle at Tollgate? Is there anywhere to warm a babys bottle? Does Tollgate have bottle warming facilities?

No

No

Is there anywhere where I can feed my baby? Are there any baby nursing facilities

No

No

Can I hire a pushchair or buggy at Tollgate?

No

No

What family / childrens facilities are there at Tollgate? Are there childrens play areas?

There is a play area opposite Costa

There is a play area opposite Costa

Are there child friendly / safe areas in Tollgate? Is there a creche at Tollgate?

No

No

What entertainment is there at Tollgate? Is there a cinema at Tollgate? What are the cinema times?

None.

None.

Where are the toilets in Tollgate?

There are toilets in the Customer Service Hub, between Wren and Costa. 

There are toilets in the Customer Service Hub, between Wren and Costa. 

Are there disabled toilets in Tollgate? Where are the disabled toilets in Tollgate?

Yes, In the management hub, between Wren and Costa.

Yes, In the management hub, between Wren and Costa.

Are there any post boxes in Tollgate?

No

No

Are there any photo booths available at Tollgate?

No

No

Is there a business lounge at Tollgate? Can I hire a meeting room at Tollgate?

No

No

Are there any phone or ipad charging facilities?

No

No

Are there any police or security at Tollgate?

No

No

Does Tollgate have any first aid facilities? Where are the first aid facilities at Tollgate?

No

No

Is there a quiet room in Tollgate? Where are the quiet room facilities?

No

No

Where can I find the managements office at Tollgate? Is there a lost property office? Is there a help desk or customer service point?

In the management hub, between Wren and Costa.

In the management hub, between Wren and Costa.

Are there any lockers available at Tollgate?

No

No

Can I get to Tollgate by Public Transport? What bus routes go to Tollgate? How do I get to Tollgate?

Yes, you can get the 70 and 65 bus, these stop on Tollgate West, just next to the centre.

Yes, you can get the 70 and 65 bus, these stop on Tollgate West, just next to the centre.

Can I get a train to Tollgate?

No

No

Is there a bike route to get to Tollgate?

No

No

How to I get to Tollgate by car? Get me directions for Tollgate by car

Just off the A12 at Standway

Just off the A12 at Standway

Does Tollgate have disable parking? Where are the disabled parking spaces at Tollgate?

Yes, there are two spaces in front of every store.

Yes, there are two spaces in front of every store.

Does Tollgate have family / children parking bays? Where are the family / children parking spaces at Tollgate?

Yes, there are two in front of every store.

Yes, there are two in front of every store.

Is car parking free at Tollgate? How much is car parking at Tollgate?

Free up to 4 hours

Free up to 4 hours

Are there spaces for large vehicles / vans / motorhomes /coaches to park at Tollgate?

No

No

What time does the car parks open? What time does the car parks close?

6am - 9pm

6am - 9pm

Does Tollgate have secure bike / bicycle parking? Where is the bicycle parking in Tollgate?

Bike racks by Costa and Argos

Bike racks by Costa and Argos

Does Tollgate have secure motorbike / motorcycle parking? Where is the motorbike parking in Tollgate?

No

No

Is there a car wash at Tollgate?

No

No

Does Tollgate have any electric car charging point?

Yes, 2 points in front of Harvey's

Yes, 2 points in front of Harvey's

Do Tollgate provide staff car parking facilities?

Yes, about 50 spaces

Yes, about 50 spaces

What restaurants are available at Tollgate? What food & drink facilities are there?

There is a McDonalds

There is a McDonalds

What type of restaurants are there in Tollgate? What time do the restaurants close?

There is a McDonalds

There is a McDonalds

What fast food restaurants are there at Tollgate?

McDonalds

McDonalds

General opening times

Monday
09:00
-
20:00
Tuesday
09:00
-
20:00
Wednesday
09:00
-
20:00
Thursday
09:00
-
20:00
Friday
09:00
-
20:00
Saturday
09:00
-
20:00
Sunday
10:30
-
16:30

Store opening times may vary. Food will be open later – please check retailer websites for further details.

Additional opening hours

Tollgate Centre Shopping Park Colchester Store opening times may vary. Food will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Tollgate Centre Shopping Park
Tollgate West
Stanway
Essex
CO3 8RG
08081565533
  • Car

    Tollgate Centre Shopping Park is found to the west of Colchester on Tollgate West, which can be aproached from the Tollgate Road to the east or from B1408 London Road to the north. If using Sat Nav or a routefinder service, just use postcode CO3 8RG as the destination code.

  • Train

    The nearest train station to Tollgate Centre Shopping Park is Marks Tey, which is a regular stop on the hourly services from London Liverpool St to Colchester and Ipswich.  Both Marks Tey and Colchester stations are just a 10 to 15 minute taxi journey from Tollgate. Please visit National Rail for further details.

  • Bus

    For Tollgate Centre Shopping Park take services 65, 70 and 71 from Colchester Town Centre until the stop marked Tollgate Sainsbury's, which is on the north side of Tollgate West. Tollgate is clearly visible on the south side of the same road.

Facilities

There are over 489 free parking spaces at Tollgate Centre Shopping Park, including bays for disabled drivers and parent & child. We have a 4 hour parking limit in our car park, so you will be liable to pay a parking charge if you park for longer than four hours. Parking for up to 4 hours however is still completely free!

We are proud that our car park has been issued the Park Mark, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

There is a cash machine outside the Customer Service Hub behind Costa.

The Hub contains baby changing facilities, toilet facilities and a seating area with a TV. There is a cash machine outside the Hub behind Costa.

We have POD Point Open Charge electric vehicle charging located outside Harvey’s.

  • There are a total of 4 charging bays.
  • Each has a Type 2 connector and a power rating of 7kW.
  • The charge points are free to use.

You can start charging and check live availability by searching ‘Tollgate’ on the POD Point Open Charge app: http://open.pod-point.com/

For usage instructions please visit: https://pod-point.com/landing-pages/open-charge

Toilets can be found within the Customer Service Hub, McDonald's and Costa. A Baby Change can be found in the Customer Service Hub.  

Services

Some stores within Tollgate Centre Shopping Park offer a click & collect service. Please see individual store pages for further information.

Tollgate Centre Shopping Park offer a free Wi-Fi service to all customers.

Download centre map